1. General Terms
By using the services of Fast Track Travel and Tourism Sole Proprietorship L.L.C , the customer agrees to comply with all Terms & Conditions stated herein.
The company reserves the right to amend these terms at any time without prior notice.
2. Services Offered
- Airline ticketing
- Visa processing and visa change services
- Holiday packages
- Other travel-related services
All services are provided as an intermediary between the customer and third-party providers.
3. Payment Policy
- Full payment must be made before issuance of any service.
- Payments must be made only to official company channels.
- The company is not liable for payments made to unauthorized individuals or accounts.
4. Cancellation & Refund Policy
Certain services are non-refundable, including but not limited to:
- Once an invoice/receipt is issued, cancellation will incur a 15% charge, even if services are not yet provided.
- Tickets, visas, holiday packages, visa change services, and travel insurance are non-refundable once issued.
- Refunds (if applicable) are subject to airline/third-party rules.
- All service fees, visa fees, and taxes are non-refundable.
5. Travel Insurance
- Travel insurance is issued through third-party providers.
- Fast Track Travel and Tourism Sole Proprietorship L.L.C is not responsible for rejected claims.
6. Visa & Immigration Disclaimer
- Visa approval is at the sole discretion of immigration authorities.
- The company does not guarantee visa approval.
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The customer is responsible for:
- Overstay fines
- Immigration violations
- Travel bans
- The company is not liable for denied boarding or entry.
7. Customer Responsibilities
- Ensure all personal details (name, passport, etc.) are correct before issuance.
- Review all documents immediately upon receipt.
- Report any errors within the same day.
- Failure to report errors on time means automatic acceptance.
8. Changes & Amendments
- All changes are subject to airline/hotel/provider rules.
- Any penalties, fare differences, or charges will be borne by the customer.
9. Limitation of Liability
- The company acts only as an agent/intermediary.
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Not responsible for:
- Flight delays/cancellations
- Visa rejection
- Hotel/service issues
- Force majeure events (e.g., war, pandemic, government restrictions)
10. Force Majeure
The company is not liable for failure or delay due to events beyond control, including:
- Natural disasters
- War or political unrest
- Government restrictions
11. Data Protection & Privacy
- Customer information is collected only for service processing purposes.
- Data will not be shared except with relevant authorities or service providers.
12. Contact Information
Customers may contact Fast Track Travel and Tourism Sole Proprietorship L.L.C for any concerns or clarifications via official communication channels.
