Refund Policy

1. General Policy

At Fast Track Travel, we strive to provide our customers with a smooth and reliable booking experience. Our refund policy is designed in accordance with consumer protection regulations and travel service standards in the United Arab Emirates.

2. Eligibility for Refunds

Refunds are subject to the terms and conditions of the service provider (e.g., airlines, hotels, tour operators). We act as an intermediary and will assist you in processing refund requests, but cannot guarantee their approval.

Refunds may be issued in the following cases:

• Cancellations made within the allowed cancellation period
• Service disruptions or cancellations initiated by the service provider
• Booking errors attributable to Fast Track Travel

3. Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Visa fees once processing has begun
• Promotional or discounted bookings
• Last-minute hotel or flight reservations
• Non-refundable airline tickets

4. Refund Process

To request a refund, please contact our customer support team at info@fasttracktourism.com with your booking reference number. We will verify your request and process it as follows:

• Processing time: 7–21 business days, depending on the service provider's policy
• Refunds will be made via the original method of payment unless otherwise specified

5. Service Fees

Refunds may be subject to administrative or cancellation fees. These fees will be clearly communicated before processing your request.